New Gauges, and a rant!

If you watch my videos you will know that I purchased a set of Gauges for the Sea ray. They were from Great Lakes Skipper and had the Sea Ray logo on them and everything. After I got them I realized I jumped the gun. The Temp Gauge only said low and hi, and I was missing the volt gauge. So I called Great lakes skipper to see about an exchange to another Teleflex set that they carry (they offer a 30 day exchange). This one had everything I needed. So they sent me an RA, and down at the bottom was listed a "restocking fee" on open items. Ummm... all of their items are opened, they sell overstock without boxes. I said WTH, I need the gauges anyway, so I sent them back. About a week later I got an email with my in store credit from them, and low and behold, there was the restocking fee. Here is my beef with that. In the ebay auction there is NO MENTION of a restocking fee, and with ebay you must mention any "hidden" terms. So I called to talk to someone about it. The lady I spoke with said that is their policy, and there not be anything done about it. UUUUUUUGH!! I asked her how can you not state there is a restocking fee in the auction, and then slap it on a customer when they need to exchange an time. She did not have an answer for that, and said that I would need to speak with the shipping manager, but he would need to call me back. Ok.. Fine. So about an hour later I got any email... not a phone call. but and email asking what he could do for me. I just responded back that is he does not have the courtesy to call me back, I will let eBay handle this. That is the last I have heard form them.  I did however order the set of gauges that I need, and they are on their way, but I am still out the hefty restocking fee. I will wait until they get here and then open a case with ebay. I am sure that they will be glad to take a look at this hidden fee case.

So beware when dealing with online people, and make sure they do not charge hidden fees.

Here are the gauges I purchased.